FAQs
A travel agent takes all of the headaches out of planning a trip and handles virtually all aspects of your travel.
We understand you may still have some questions & here are some of our most commonly asked questions!
-
Why use a travel agent?
Not only do we take away the stress, but you have the advantage of great deals on flights, hotels, tickets & more!
We put together personalized packages based on your budget & needs with payment plan options available! Check out our Luxe blog for more info on why you should use a travel agent.
-
How do I contact you?
Please click on the contact us button and submit your request there. Please allow 24-48 business hours for a response.
-
How do I request a custom travel quote?
Click on the "Request A Travel Quote" link in the menu at the top of this page.
-
Can I book flight only with you?
No, all flights must be booked with a package. If you need assistance, feel free to contact us.
-
Do you book AirBnBs?
No. Unfortunately we do not book AirBnbs.
-
Do I have to fill out the travel inquiry form in order to receive a quote?
Yes.
All clients, new and old must fill out a travel inquiry form for each vacation.
-
What if I need to cancel my trip?
We are available to support you with any questions regarding your upcoming travel and we are just an email away. In addition, most of our partners have introduced new flexible change and cancellation policies regarding upcoming trips. Each trip is unique, and each has its policies that you need to be aware of, so don't hesitate to get in touch if you have an upcoming trip that you would like to discuss.
Also, all clients are given the option of adding travel protection/insurance to their vacation and hotel packages.
If you are unable to travel, a refund will be issued in accordance with the guidelines of the travel protection policy.
-
Do you offer payment plans?
Yes, we offer payment plans on select vacation packages.
After initial deposit is paid, you can make payments as you wish.
Keep in mind the full payment/remaining balance is due to be paid 60 days prior to the date of your departure.
Please note that if you book a trip less then 60 days from your date of departure, full payment will be due upon booking.
-
How do I know I can trust your vendors?
Beyond Luxury Travels is exceptionally cautious when choosing our business partners and vendors. This vetting of travel suppliers and support of the 'good ones' has given us preferred access to the world's top trusted suppliers. In turn, they trust us to represent and care for the reputations they have earned over the years and to deliver the same high standard of care to our mutual clients.
We are dedicated to delivering top-level service every time. We choose to work only with known, reliable providers to maintain a high standard of quality service.
-
Can you work with a certain budget?
Yes, we work within realistic budgets and with an honest sharing of ideas & goals it helps us immensely when making recommendations and suggested edits to travel plans.
-
Do I need to pay for my vacation in full?
Some vacation packages require payment in full at the time of booking. However, many of our packages allow you to make an initial deposit and final payment later. You can reach out to us regarding the payment terms for your specific package.
-
How early should I arrive for my flight?
The generally recommended pre-arrival time is 2 hours for domestic travel and 3 hours before flying internationally.
-
Should I purchase travel insurance?
We always encourage customers to purchase travel insurance. Each travel insurance policy is different and can have exclusions in the case of an epidemic, such as COVID-19. In addition, there are policies in the market that will protect customers from cancellation for “any reason” or “any time.” These policies have a broader range of reasons a customer can cancel and receive a percentage of their trip’s cost back. It is critically necessary that as a traveler you understand the exclusions of the policies you are buying; most plans, including Cancel Anytime plans, contain general exclusions from coverage for any loss directly or indirectly due to any loss, condition, or event that was known or foreseeable when the plan was purchased, or due to an epidemic.
-
Do I need a passport or a visa?
Yes. For all international travel, you will require a valid passport and must be valid within 6 months of your return date.
A passport is the best form of identification when traveling and a requirement for international travel. Domestic travel within the United States requires a state-issued driver's license or title.
Please note: Beginning October 1, 2021, any state-issued ID or license used as identification within the U.S. must be compliant with REAL ID. If you aren't sure if your ID complies with REAL ID, check with your state department of motor vehicles or click here to view TSA's REAL ID guidelines.
Visas for international travel are required for U.S. citizens by some countries for entry and will be advised at booking. If you are not a U.S. citizen, we recommend you to speak with the consulate where you are a passport holder.
If you need additional info or need to apply for a passport/visa, click here.